Solutions

Two ways to work with us. One diagnostic, one ongoing. Both built on the same operational system.

Content audit

Diagnostic / Done in a few days

A focused diagnostic that maps what your content says today against what's actually true — and tells you exactly what to fix first.

What you get:

  • Narrative assessment — how your story reads to someone encountering it cold
  • Claim inventory — every assertion your content makes, mapped against what's verifiable
  • Gap analysis with prioritized recommendations
  • Style and voice baseline
  • Action plan — sequenced fixes ranked by impact

Delivered as: document and presentation, ready to share with your team

Best for: teams who know something is off but can't articulate what

Content engine

Ongoing / Monthly

An embedded content operations partner that produces, reviews, and governs your content — so you scale output without adding headcount.

What you get each month:

  • Blog posts
  • Landing page copy
  • Product documentation
  • Sales enablement content
  • Email sequences
  • Monthly editorial review

How it's made: AI-assisted drafting with human editorial judgment at every gate

Best for: teams scaling content without adding headcount

Format: embedded in your workflow — Notion, Google Docs, GitHub, wherever you work

How it works

Meaning

We inventory every claim your company makes and verify it. What's true, what's aspirational, what's unsupported. No content gets produced until the truth layer is established.

Structure

Templates, review gates, style rules, and workflows — the operational infrastructure that makes content repeatable instead of ad hoc.

Production

AI handles first drafts at speed. Humans edit for judgment, nuance, and accuracy. Every piece passes through the five-gate pipeline below before it ships.

Enforcement

Consistency checks, drift detection, quarterly audits. Your content stays aligned as the product evolves — not just on launch day.

Gate 1
Meaning
True and supported?
Gate 2
Fit
Right surface?
Gate 3
Coherence
Aligned with system?
Gate 4
Craft
Structurally sound?
Gate 5
Style
Matches voice?
Claim schema
claim {
  text:       "string"
  state:      unverified | supported | qualified | retracted
  source:     "url | internal_doc | research"
  scope:      "product | company | market"
  surfaces:   ["marketing", "docs", "ui", "sales"]
  confidence: high | medium | low
  last_audit: "date"
}

Systems built, not pages written

Recraft AI
Embedded content operations across documentation, marketing, UI copy, and launches

Single source of truth for product language across all surfaces, serving 3M+ users. Built narrative alignment systems, cross-surface consistency frameworks, launch content processes, and compliance language governance.

Enrich Layer
Content system architecture and ongoing operations

Built the operational backbone: claim library, editorial review process, writing style system, and content governance framework. Systems that make content reliable, not just plentiful.

Dropbox
Co-chair, Editorial Council

Voice standardization across a product serving 700M+ users.

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